Installation
CTC has professionally trained technicians that install your phone system. Working directly with you, the customer, our technicians are dedicated to installing and setting up your phone system to suite your needs.
Training
Our commitment includes in-depth, on site training support on your new telecommunications package. Before we even considers releasing the system to our clients, we ensure that the entire selected client team is completely trained, and completely comfortable, with the new package.
Our philosophy is that your telecommunications system should be second nature to your staff. Your company has its own mission and goals. Time lost trying to understand how your infrastructure operates translates to lost productivity and revenue. And that is unacceptable to Chattanooga Telephone Company.
Repair
CTC technicians are trained to repair Mitel, Vodavi and NEC phone systems, as well as most other brands of systems. In Sound Engineering , our techs can repair most all previously installed sound and intercom systems.
Maintenance & Service Agreements
A Maintenance Service Agreement, provides extended warranty protection on your telephone and voice mail system. Contracts allow you to budget all your repair expenses for the year and protect you from unexpected costs.
Combined with outstanding service, our technical expertise sets us apart from other telecom companies. CTC has the ability to service and install most of the systems available on the market today. We have only certified, experienced technicians on staff and schedule mandatory continuous education programs for them.
Relocation
CTC can move your existing system to another location and save you thousands versus buying a whole new system. We can upgrade you to whatever new technology you need.
Leasing
A new telephone system can be a major expense, but it doesn't have to be. You can lease your new system and pay it off over time. Lease terms from 12 months are available and best of all, the system can grow as your company grows.
Voice and Data Cabling
CTC provides expert voice and data cabling. Whether it's in a new office or you need to add phones or computers in your existing office, CTC’s highly trained, courteous technicians can put new jacks anywhere you need at the right price.
Cabling...
Network Services
Whether it's Voice, Data, or Internet Access, the sheer number of telecom companies and services today makes it difficult for businesses to decide what is best for their companies. New technologies, like Voice over IP, designed to give consumers more choices and better pricing has only added to buyer confusion.
That's why you need an expert.
CTC can help you manage costs and find the right provider for you. We have relationships with some of the industry's most respected carriers and we can tailor a solution to fit you needs today and grow with you in the future.
Remote Administration
Remote administration is one of the most valuable technologies available today. This allows CTC to make programming changes or do diagnostics remotely, via modem, to your telephone or voice mail system. Most companies today do not have a full time IT staff or even a part time telephone system administration. Remote administration allows CTC to perform that task for you and if you have a Maintenance Contract with CTC, we do it for FREE!
Through remote administration, CTC can reset mailbox passwords, change toll restriction, change ringing, perform normal software upgrades, and back up your system's database, in the unlikely case of a systems failure. This keeps your system running at its best.
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